After deflecting criticism that it is not doing enough to stop the spread of political misinformation, Facebook says its expanding its efforts to get people to vote in the 2020 US presidential elections.
Starting in July and running through November, the company will begin reminding US users to register to vote with a message at the top of their Facebook and Instagram feeds. It will also point users to a new Voting Information Center that will tell people where and how they can vote in their geographic area, and it will surface verified posts from state election officials and local election authorities. The company plans to show this Voting Information Center to 160 million people in total, and aims to help 4 million Americans register to vote thats twice the number of voters the company says it helped register in the 2016 presidential elections, using similar efforts. Facebook CEO Mark Zuckerberg announced details about the plan, which he called the largest voting information campaign in American history in an op-ed in USA Today on Tuesday evening.
Zuckerbergs announcement follows sharp criticism from Democratic politicians, civil rights advocates, and some of his own employees for taking no action last month on President Donald Trumps posts on the platform that shared misleading information about voting-by-mail, falsely stating that the state of California will send mail-in ballots to anyone living in the state, no matter who they are or how they got there (in fact, California only sends ballots to registered voters) and that this would lead to a Rigged Election. While Facebook left Trumps post up as-is, Facebooks competitor Twitter labeled an identical post on its platform as containing potentially misleading information.
Zuckerberg seemed to acknowledge recent criticism for his handling of Trumps posts in his recent op-ed, and argued that encouraging people to vote was a better course of action than moderating politicians posts.
Everyone wants to see politicians held accountable for what they say and I know many people want us to moderate and remove more of their content, wrote Zuckerberg. We have rules against speech that will cause imminent physical harm or suppress voting, and no one is exempt from them. But accountability only works if we can see what those seeking our votes are saying, even if we viscerally dislike what they say. Ultimately, I believe the best way to hold politicians accountable is through voting, and I believe we should trust voters to make judgements for themselves.
Internally, some Facebook employees have been calling on Zuckerberg to take a middle-ground approach rather than simply leaving up or taking down controversial posts by politicians. Instead, they want Facebook to consider a non-binary action that would label those posts as misleading or contentious, similar to what Twitter did with Trumps mail-in ballot statements in May.
Facebook did not respond to a request for follow-up questions about the voter information center in time for publication.
Heres what the reminder to vote and the Voting Information Center will look like on Facebook and Instagram, respectively:
Facebook
Facebook
The company is also giving people the option to turn off political ads on their feed, following the companys move in January to let people limit how many of those ads they see. Despite public debate and its competitors changing positions, Facebook allows politicians to lie in advertisements on its platform, arguing that it would amount to censorship.
Considering Zuckerbergs longstanding ethos that Facebook should not be an arbiter of truth on contentious political speech, his decision not to intervene with world leaders on controversial posts about voting, but instead surface more seemingly objective information, makes sense. The issue for Facebook is that this approach is increasingly scrutinized by both the public, politicians, and even the companys own social media competitors. Zuckerbergs efforts to register more voters likely wont appease critics who argue that the company still isnt doing enough to mitigate the harm that political misinformation on social media can inflict on the democratic process.
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